Why Choose Us?
So who are we? Ultraframe Home Improvements are the retail division of Ultraframe UK. We are the leading supplier and installer of high-quality Conservatories, Orangeries, Replacement Roofs, Windows and Doors in Clitheroe, the Ribble Valley and Lancashire.
We provide industry-leading uPVC & Aluminium conservatory and home improvement products, combined with a quality service and 10-Year Warranty. We’re proud to have been supplying Lancashire customers directly from our Clitheroe manufacturing base for over 35 years. We are also the longest-serving FENSA member in the country! Giving you the peace of mind, you are getting high-quality products from a trusted and recognised company.
Every customer is unique. Every requirement is different. People come to Ultraframe Home Improvements for lots of reasons, but in most cases, it comes down to a single word; trust. Ultraframe Home Improvements has over 35 years of experience, and our reputation second to none. Investing in your home can be a big decision. That decision may not seem so daunting when you choose Ultraframe Home Improvements. While we may cut costs for our customers, we never cut corners. The money you spend on your home through Ultraframe Home Improvements will be an investment well made.
Here’s why…We’ve invested heavily in our business and promise to be around to service your products for years to come. We also promise to offer you the best; the best in product design, the best quality build and the very best people to do the job for you. A dedicated Project Manager will guide you through your installation process. A qualified surveyor will check over every little detail with a carefully selected team of builders and fitters. We have an unrivalled Aftercare service that includes a 10-year installation guarantee and a free 12 month maintenance check.
It’s not just about what we do; it’s about how we do it.
The way we treat our customers is defined in everything we do. From your first enquiry, through to the final installation, we want you to feel like our only customer. Our clear understanding of what’s most important to you will make sure that your experience is stress-free.
1. The Ultraframe Home Improvements Promise –
We make and keep, four service promises that no-one else does: No hard sell! Our 10 Year Warranty, Free Maintenance Check after 12 months, & our 12 Month Price Promise.
2. A Relaxed and Enjoyable Sales Process –
You’ll feel comfortable with the entire sales process. Together, we decide what it is you need. You’ll understand exactly how we price our products, and we won’t push you into anything. You remain at the centre of every decision.
3. Clarity of Our Products –
We clearly define every detail of your product at every stage of the process, so you always know exactly what you’re paying for.
4. Delivering on Time –
We always give clear, achievable time frames. A project may go beyond them if it’s unavoidable, but we will keep you informed every step of the way.
5. One Point of Contact –
We’ll give you a point of contact for each stage of your Ultraframe Home Improvements project. You’ll always know who to go to if you need information, help or support and we make it really easy to contact us.
6. Absolute Respect For your Home –
We always treat your home like the palace it is: your space, your rules. We’ll use dust covers on our way in and tidy on our way out.
7. We are People People! –
At every stage of the process, we only ever introduce you to people who want to make the process a pleasure for you. You’ll feel supported and listened to – every step of the way.
8. Know Your Product –
We talk you through every aspect of your complete, quality checked product. This means you know how to use, care for, maintain and get the very best from your home improvements.
9. Thanking You For Your Business –
We thank all of our customers with a loyalty discount to be used on future products.
10. Our Aftercare –
Your Service Manager will visit you within the first month after your project is complete. Helping you with natural tweaks or snagging. You will receive Free Annual Maintenance Checks for the first year after the installation. After this, Ultraframe Home Improvements will be available to cover any issues that arise within your 10-Year Installation Warranty.
You Home Improvements
We have a free online design tool which allows you to create your perfect home improvement quote! You can choose from handles, colours and styles to create a quote that is bespoke to you.
You can also give us a call on 01200 414 700 and a member of our expert team will be on hand to help you with your home improvement queries. You can also fill out our online contact form and a member of our team will get back to you!